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Shipping & Returns Shipping & Returns

Shipping Information:

  • Standard : In-stock merchandise will normally arrive in 3-6 business days after the order is received. Orders are shipped via UPS (lower 48 states) or USPS (PO Boxes, PR, GU, AK, HI, & VI).
  • All orders Usually ship within 24 hours. Weekends and U.S. holidays will delay delivery.
  • Guaranteed Express: For faster, guaranteed delivery, request UPS Next Day or 2-Day guaranteed services.
  • Express: shipments must provide a street address as the carrier can not deliver to a P.O. Box.
  • Shipping and Handling charges subject to change without notice.
  • All orders must be paid by credit card.
  • Foreign Countries: Please contact us for shipment to foreign countries. On all international orders the purchaser is responsible for any taxes, duties or import fees charged by the purchaserĀ¹s country. Please note also that we cannot guarantee the delivery time for orders shipped outside the United States because we cannot control the time it takes any order to pass through customs.

Returns

All products come with a 30 day 100% money back guarantee. You may return any item** within 30 days for a full and prompt refund. No questions asked.

**excludes developers versions of PFR and NDAS, professional versions of PIR Contact Manager and CrossCoder, and all data files.

Note:

  • We will credit your account within 7 days of receiving the returned item.
  • Shipping charges are not refundable.
  • Returns will be refunded in the form of the original payment method.
  • All returns should be shipped in a way that proof of delivery can be provided.
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